- Reviews
- Questions (5)
Updating Results
Verified Reviewer
0 star rating What is a Verified Reviewer
A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.
06/27/20
Jaime Y.
Verified Buyer
5 star rating What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
06/14/20
deliciously satisfying
I was adding cacao butter to my coffee in the mornings with cacao powder, maca, a 7-mushroom blend and sometimes cinnamon. then i would blend everything together, resulting in a rich & creamy morning treat!
On Cacao Butter
Jennifer G.
Verified Buyer
5 star rating What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
06/14/20
Kristina D.
Verified Buyer
5 star rating What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
06/09/20
Charlotte G.
Verified Buyer
5 star rating What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
06/09/20
Sonya D.
Verified Buyer
1 star rating What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
04/01/20
Nothing to Tell
Honestly, I can't say anything about this product because I never received it. Navitas please make sure your customers receive their tracking info as soon as it's shipped so they can be on the look out for their products. Sad that this was my first time ordering directly from them and it'll be the last time.
On Cacao Butter
Store Owner
04/02/20
Hi Sonya, thank you for the message and feedback. I can understand your frustration and I hope this note helps assure you we are doing everything we can to make this right. We have been experiencing a large increase in orders due to the COVID-19 situation and our fulfillment team and customer service rep are running several days behind in processing orders and keeping up with inquiries - it's been a very fluid situation with many changes in this difficult and unprecedented time. In addition, we have caught a glitch with our shipment tracking and email notifications in the last few weeks due to transitioning warehouses (where some shipping confirmations were not being sent and/or sent without tracking), and as such, we are working to implement a technical fix immediately. We apologize for the inconvenience this caused you, and please know that as we are finding these logistical challenges we are working as best and fast as we can on improvements. Understandably, this may not feel like enough of a solution for your situation, and I have asked a member of our customer care team to look into your order and reach out to you via email as soon as they can to make sure you get your order ASAP if you haven't already. With the increased demand our teams are facing, we are ramping up a couple extra folks to help customers directly, but please bear with us.
I hope you are staying safe and healthy, and we appreciate your business! Please watch for an email from one of our employees and you may also reach us at orders@navitasorganics.com if you'd like.
Thank you,
Heather (eCommerce Manager)
I hope you are staying safe and healthy, and we appreciate your business! Please watch for an email from one of our employees and you may also reach us at orders@navitasorganics.com if you'd like.
Thank you,
Heather (eCommerce Manager)
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gio
Verified Reviewer
What is a Verified Reviewer
A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.
09/24/19
Q: hello what is the caffeine content of the cacao butter?
Store Owner
09/24/19
A: Hello,
Thank you for your question. There is no measurable caffeine in the cacao butter. The caffeine stays bound to the fiber (cacao powder) when the oils are pressed off to make butter.
Thank you for your question. There is no measurable caffeine in the cacao butter. The caffeine stays bound to the fiber (cacao powder) when the oils are pressed off to make butter.
Kitten
Verified Reviewer
What is a Verified Reviewer
A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.
11/16/19
Q: Does your white Cacao Butter have soy in it?
Store Owner
11/18/19
A: Hello Kitten,
Thank you for contacting us and for your interest in our cacao butter.
Although our cacao butter does not contain soy as an ingredient, all of our products are packed in facilities that also handle tree nuts, peanuts, wheat, soy, milk, egg and sesame. Our co-packers are held to the highest food safety standards and are audited on an annual basis for compliance. They take great care to clean their equipment between product runs of our various foods and sterilize everything with HACCP (Hazard Analysis and Critical Control Point) approved organic, food grade cleaning agents.
I hope this information is helpful. Please feel free to reach out with any further questions.
Thank you for contacting us and for your interest in our cacao butter.
Although our cacao butter does not contain soy as an ingredient, all of our products are packed in facilities that also handle tree nuts, peanuts, wheat, soy, milk, egg and sesame. Our co-packers are held to the highest food safety standards and are audited on an annual basis for compliance. They take great care to clean their equipment between product runs of our various foods and sterilize everything with HACCP (Hazard Analysis and Critical Control Point) approved organic, food grade cleaning agents.
I hope this information is helpful. Please feel free to reach out with any further questions.
Alvin
Verified Reviewer
What is a Verified Reviewer
A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.
11/17/19
Q: What is the smokepoint of Navitas organic cacao butter?
Store Owner
11/18/19
A: Hello Alvin,
Thank you for your question. Smoke point analysis is not a test we run, so I cannot speak to our cacao butter's smoke point specifically, but a quick google search tells me that in general the smoke point for cacao butter is 370 F.
I hope this information is helpful. Please feel free to reach out with any further questions.
Thank you for your question. Smoke point analysis is not a test we run, so I cannot speak to our cacao butter's smoke point specifically, but a quick google search tells me that in general the smoke point for cacao butter is 370 F.
I hope this information is helpful. Please feel free to reach out with any further questions.
ROBERT K.
Verified Reviewer
What is a Verified Reviewer
A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.
11/18/19
Q: Are your cacao nibs processed in a peanut, tree nut free facility?
Store Owner
11/18/19
A: Hello Robert,
Thank you for contacting us and for your interest in our cacao nibs.
All of our products are packed in facilities that also handle tree nuts, peanuts, wheat, soy, milk, egg and sesame. Our co-packers are held to the highest food safety standards and are audited on an annual basis for compliance. They take great care to clean their equipment between product runs of our various foods and sterilize everything with HACCP (Hazard Analysis and Critical Control Point) approved organic, food grade cleaning agents.
I hope this information is helpful. Please feel free to reach out with any further questions.
Thank you for contacting us and for your interest in our cacao nibs.
All of our products are packed in facilities that also handle tree nuts, peanuts, wheat, soy, milk, egg and sesame. Our co-packers are held to the highest food safety standards and are audited on an annual basis for compliance. They take great care to clean their equipment between product runs of our various foods and sterilize everything with HACCP (Hazard Analysis and Critical Control Point) approved organic, food grade cleaning agents.
I hope this information is helpful. Please feel free to reach out with any further questions.
Lesli
Verified Reviewer
What is a Verified Reviewer
A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.
12/04/19
Q: What is the shelf life of cacao butter--whether at room temp or in fridge or freezer?
Store Owner
12/04/19
A: Hello Green Yogini,
Thank you for your question.
Navitas Organics Cacao Butter has an 18 mo shelf life from the date is produced. We do recommend refrigeration for this product due to it's fat content.
I hope this information is helpful. Please feel free to reach out to us directly with any further questions.
Kindly,
Team Navitas Organics
Thank you for your question.
Navitas Organics Cacao Butter has an 18 mo shelf life from the date is produced. We do recommend refrigeration for this product due to it's fat content.
I hope this information is helpful. Please feel free to reach out to us directly with any further questions.
Kindly,
Team Navitas Organics
-Kali @ Navitas Organics