Subscribe & Save
Here's how it works
- Browse our store and pick your favorite products.
- Select the subscription option.
- Pick the frequency that's best for you.
- Add the products to your cart. Only pay when your order is about to ship.
- You're in control! Easily manage your subscription in your account. Skip, swap, pause or cancel anytime, no strings attached.
How does my subscription work?
It’s simple! First, pick which products you’d like to purchase. Then, choose how often you’d like recurring orders to be delivered to you. You can select delivery for every 30 or 60 days.
If I sign up for a subscription, will it renew automatically?
Yes, your subscription will renew automatically every 30 or 60 days depending on the frequency you selected during your initial purchase. If you want to modify, change the date of your next order, skip your next order, or cancel your subscription, log into your account on our website. Once you’re logged in, click on ‘My Subscriptions’ and select the subscription you’d like to update.
How do I access my subscription page?
You will need to log in to your account by clicking ‘Log In’ using the mobile menu or the top right of your screen if you’re using a computer. If you do not have an account, you will need to sign up for one using the same email address you used to purchase your subscription. Once you’ve logged in, select ‘My Subscriptions’. If you have multiple subscriptions, choose which one you’d like to manage and select ‘Manage Subscriptions.’ If you need help with your subscription, a member of our customer service team will be happy to give you an assist!
How do I make changes to my subscription?
To make any changes to your subscription, log into your account on our website and select ‘My Subscriptions’. Select the subscription you’d like to adjust and select Manage Subscription. You can then:
ADD A PRODUCT: The Subscription page will present items that you can “Add One-Time” for an additional charge. Note: you cannot remove any of the fixed items included in your subscription.
CHANGE FREQUENCY: Under Subscription Settings, click “Subscription Frequency” to manage how frequently you’d like to receive recurring orders. Options include every 30 or 60 days.
CHANGE SHIPPING DATE: Under Subscription Settings, click the box that says “Next box ships on”. A calendar will pop up for you to select the date you’d like to your next shipment to ship out. Once you’ve selected your desired shipping date, click “Update Shipping Date”.
CHANGE QUANTITY: Under Subscription Settings, click on any of the items included in your subscription that you’d like to adjust. When the pop up box appears, use the +/- buttons to change the quantity of items to include in your next order for an additional charge. Once you’re done editing, click “Save Product”.
SKIP SUBSCRIPTION: Under Subscription Settings, there is the option to “Skip Next Order”. If you select this option, you will not receive your next scheduled recurring order. To successfully skip your next recurring order, please be sure to select this option before 11:59 PM the day before the order is scheduled to ship.
PAUSE SUBSCRIPTION: Under Subscription Settings, there is the option to “Pause Subscription”. If you select this option, all recurring subscription orders will be paused until you unpause your subscription. To successfully pause your subscription, please be sure to select this option before 11:59 PM the day before the order is scheduled to ship if you don’t wish to receive your next recurring order. To unpause your subscription, click “Unpause Subscription”.
CANCEL SUBSCRIPTION: Under Subscription Settings, there is the option to “Cancel Subscription” at the bottom of the page. By selecting this option, you will effectively cancel all recurring subscription orders.
Please note that recurring orders are processed on the day of the month that you began your subscription. To effectively cancel your subscription, those changes need to be made by 12 PM EST the day before the order is processed. You can find this date in your account under “Subscription”. If you run into any trouble, email firstname.lastname@example.org and we'd be more than happy to assist you.
How do I update my billing information, shipping address, or credit card information?
Scroll down to the ‘More Settings’ section of the associated subscription you selected. To edit any of this information, click on the information that needs to be updated and a box will appear on the right hand side of the page. After the information is input as needed, click either 'Save Address' or 'Update Card.'
Will I be charged before canceling my subscription?
Nope. You can cancel your subscription free of charge. Recurring orders are processed on the day of the month that you began your subscription. To cancel your subscription, those changes need to be made by 12 PM EST the day before the order is processed. To cancel your subscription, log into your account on our website and click ‘My Subscriptions’ and select the subscription you’d like to update. You’ll find the option to “Cancel Subscription” at the bottom of the page. If you run into any trouble, please email email@example.com and we'd be more than happy to assist you.
How much does it cost?
There is no fee to join our subscription program, but expect savings! With your subscription, you save 20% on the initial order AND recurring orders! Shipping is free on orders $49+. Shipping is added separately and calculated at checkout. See our Shipping FAQ for more on rates.
How do I put my subscription on hold?
You certainly can pause your subscription. To do so, sign into your account on our website and click on ‘My Subscriptions’. Select the subscription you want to adjust, select Frequency and choose ‘Pause’ to put your subscription on hold. You will not be charged for any recurring subscription orders while your subscription is on hold. You can also choose to skip your next recurring order by selecting 'Skip Order' under Subscription Settings.
Can I give a subscription to a friend?
While we don't have a formal gifting option at this time, you can set up a subscription using the recipient's email and shipping address, but use your credit card information. If you need help, reach out to firstname.lastname@example.org and we can assist you further.
Do I have to sign up for a subscription?
We get that subscriptions aren't for everyone. That's why we offer a buy now, one time purchase option on every product. The benefit of a subscription is a 20% discount on your initial order and every recurring shipment. And you never need to remember to re-order!
When will I be charged?
For all orders, your card will be charged when the order is processed. You can view your next scheduled shipping date in your account under 'Subscription' in the box that says 'Next box ships on.'
Will I get a reminder before my next subscription delivery?
Yes, you will receive a reminder email 3 days before your recurring subscription order is processed and shipped.
*20% off your subscription purchase: Offer valid at www.navitasorganics.com for shipment to U.S. addresses only. Discount applies to merchandise, not applicable to taxes or shipping and handling charges. Offer cannot be combined with any other offers or discounts. Not valid for cash or cash equivalent. No refunds or discounts on previous purchases. Offer only valid on merchandise in stock at time of purchase. Offer subject to change without notice. Void where prohibited.
*Free standard ground shipping is valid on orders of $49 or more, after promotions and discounts are applied, and that are shipped to a single U.S. address located in the contiguous 48 states. Orders shipped to Alaska and Hawaii are not eligible for free shipping. Gift cards, shipping and handling charges, and taxes do not qualify toward the minimum purchase requirement. Eligible customers must select this option during checkout in order to receive free shipping. Offer subject to change without notice. Void where prohibited. Visit our Shipping FAQ.